Ich werde nie wieder ein Ledger-Gerät kaufen wie NIE wieder

[root_s2yse8vt]

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Ledger hat also meinen Beitrag gelöscht, weil ich einen Screenshot ihrer Verkaufs- und Geschäftsbedingungen gepostet habe. Wow! Warum haben Sie es entfernt Mods?

**Original Post-**

Ich bin aus Asien. Habe den Ledger Nano X vor 6 Wochen von der offiziellen Website bestellt. Es ist nie angekommen. Kontinuierlich kontaktiert Ledger Support und sie hielten versichern mir maximale Zeit ist 6 Wochen und jetzt, dass es 6 Wochen und wieder kontaktiert sie für die Rückerstattung zu fragen und sie sagten, sie initiieren Untersuchung mit Kurier und bis die Untersuchung abgeschlossen ist sie nicht erstatten mir. Als ob mich das interessieren würde. Ich habe 6 Wochen lang gewartet und jetzt soll ich noch länger warten?

Zum Glück habe ich mit Paypal bezahlt und ich habe den Streitfall mit Paypal ausgefüllt und wenn Paypal nicht hilft, dann werde ich weitergehen und die Rückbuchung bei meinem Kartenanbieter einreichen. Gott steh mir bei, wenn ich mit Kryptowährungen bezahlt hätte, hätten diese A\*\*\* mich nie zurückerstattet. Ich werde nie wieder bei Ledger kaufen.

Fall: 1164101

Fall: 1203971

**Ledger-Verkaufsbedingungen**

​

https://preview.redd.it/1bwhvfewq9gb1.jpg?width=1557&format=pjpg&auto=webp&s=e2cbe4e9ffbe8b41f5c7e00a939330912b3aac7f

Es zeigt deutlich, wenn Ledger nicht in der Lage ist, das Produkt innerhalb von 30 Tagen nach der Bestellung zu liefern, dann werden sie erstatten. Es ist 40+ Tage für mich jetzt gewesen und sie sind nicht helfen.

Update: Das Ledger Support Team hat versucht, mich mit 40 Euro Rabatt für die nächste Bestellung zu bestechen. Wie zum Teufel werde ich wieder bestellen. Erstattet mir einfach das Geld zurück. Keine Hilfe von ihnen. Schande

[Myc0n1k]

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Hey, didn’t you know it’s illegal to post things that are publicly available!?! Decisions Ledger are making of late are quite weird.

[mkuraja]

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For what it’s worth, when I bought the Bitcoin clock from the same people that make the Coldcard, what arrived was defective. Despite their backlog of orders, they sent me not just another new one for free but two new Bitcoin clocks for free, and they didn’t ask me to mail back the original.

The defect on the original, as I showed them with pictures, had just one of the digits not updating. But I later discovered this only happened with it’s black on white display setting. With white on black configuration, it worked. So I have three of their popular price-watch products for the cost of one.

By the way, the Coldcard is better than the Ledger.

[Taco_hunter76545]

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Shipping issues happen to all companies. But doesn’t mean anything like I’m still waiting for my Amazon deliveries but it doesn’t mean they are bad.

I’m not a fan or critic of Ledger but I have to say my experience with had been very good. Every single Nano S that I owned went through issues with their screen. They replaced them right away.

[JollyGoodShowMate]

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I don’t blame Ledger for wanting to investigate. Bad for them (and you) if the package had been intercepted

[Lhadar31]

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Sometimes these things happen with anybody, so long as u get compensated properly, it is all good

[coolyouone]

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Ledger is number number 2 on this list called „Biggest Marketing Mistakes in Crypto – 2023“

Biggest Marketing Mistakes in Crypto – 2023
byu/coolyouone incryptocurrencymemes

[RothePro88]

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Bro just ask them to re ship, and also ask for some compensation for the long wait

[Degen-Volt]

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If you used your credit card to pay for your order, see if you can dispute your charges.

[618Crypto]

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Another I don’t own a ledger, you shouldn’t either.

[jevita]

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Same !!!

[TJRDU]

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Reading your comments I doubt Ledger removed the post but rather Reddit did. Get some help dude, your reactions are insane.

On topic: It states you can cancel in 30 days if it didn’t arrive to get a refund. You did not cancel in 30 days, you waited 42 days to contact them. 12 to late to cancel so if you want them to follow their own policies you are not eligible for a refund.

[humour-is-good]

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Just curious, where in Asia? I’m in Singapore and I’m thinking of ordering through the official site, but after reading this, erm… lol.

[am-i-a-peepee]

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Trezor > Ledger

[Fit-Ad-9930]

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Bought one 2 years ago and it still sits in its box, hardly worth it

[metulburr]

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Last December I bought a tool from a guy in Ukraine. After the estimated shipping time it still said it was in Ukraine. I figured the Russians blew it up. So I asked for a refund. He gave it to me. 1 month ago I got it in the mail. I messaged the seller and told him and asked for his contact info so I could pay him. It took 6 months to get Herr, and the other tool I bought from him took 2 weeks.

Another time I ordered a tool from Leatherman directly and had thr same issue. When I called them they confirmed that it has been sitting at a UPS location for a month and will send another one. A week or so later I got both in the mail.

So crap happens in the mailing process.

[External-Ad-6098]

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Wasn’t the issue your customs ? Like ledger shipped it and your country kept it ? Not ledger op

[HairyDooDoo]

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This same thing happened to me. I had to go through my bank to cancel the transaction after 6+ weeks of getting nowhere with Ledger support.

Im fully aware that items being lost by the shipper is not Ledgers fault but Ledgers response is just way too slow.

[Express_Local_9989]

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How about starting by eradicating the word „like“ from your poor vocabulary? Like … right now?

[Yegpetphoto]

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Came here expecting a security exploit story. Don’t sweat the small stuff.

[[deleted]]

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[deleted]

[coupl4nd]

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Bye

[HiddenknifeX]

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good for you, move on. Meanwhile ill keep my ledger safe

[MkWPB]

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And??? Cry 😢 baby

[MrNoGoodDotCom]

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They DID deliver it! Its ASIA’S FAULT for blocking your delivery. They don’t need to eat the cost because customs seized your product. And idgaf about ledger either. So what I’m saying is common sense

[AutoModerator]

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The Ledger subreddit is continuously targeted by scammers. Ledger Support will never send you private messages. Never share your 24-word recovery phrase with anyone, never enter it on any
website or software, even if it looks like it’s from Ledger. Only keep the recovery phrase as a physical paper or metal backup, never create a digital copy in text or photo form. Learn more at

BE CAREFUL – phishing attacks in progress
byu/btchip inledgerwallet

If you’re experiencing battery problems, check out our [troubleshooting guide](https://support.ledger.com/hc/en-us/articles/4409233434641-How-to-troubleshoot-Ledger-Nano-X-battery-issues?
support=true). If you’re still having issues head over to the [My Order page](https://my-order.ledger.com/) to explore options for replacement or refunds. [Learn more here](https://support.ledger.com/hc/en-us/articles/10265554529053-Return-your-product?support=true).

*I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/ledgerwallet) if you have any questions or concerns.*

[AccomplishedSlip4935]

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Are you in the Philippines? Then expect quite some delay… 2 years ago had ordered a Nano X and it wasn’t the best experience to deal with the customs there…..

[Sethdarkus]

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Also it could be a problem with Chinese customs as in customs took your package which wouldn’t be ledger fault

[FewElephant9604]

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Sorry to hear what’s happened. Just a note that as it relates to PayPal, they act as a bank although your credit card from a completely different bank is tied to your account. Definitely read their terms and conditions. I’ve heard dealing with them re refunds is one hell of an ordeal. I really hope your ledger arrives even with a very uncomfortable delay.
If keeping your funds on a CEX is your main (and very valid) concern, have a hot wallet fill the gap. Not an ideal scenario of course, but at least it’s your custody.
I’d use a brand new hot wallet (not just a new address under the same private key), and would not interact with DEXs or staking contracts if that’s the funds you’re not willing to lose. A different browser for such wallet would be another security measure.
Hope everything will sort itself out.

[Autor]

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