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Make sure you wallet is connected to the cold hardware wallet. The titan app can host a hot wallet and a cold wallet ledger. The latter requires you to sign any withdrawals – like if you send some coins to another wallet. If its not asking you to sign – with some QR codes – then its not using your cold wallet.
When you send – the app will start a slideshow of QR codes. Fire up your titan, enter into the correct coin and scan the QR codes on your phone. Then your Tital will show a QR code – scan that with the wallet app. That should then initiate a transfer.
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Having said all that – DOT does not work. I tried to send DOT and its simply not working. Support replied telling me to try it again – still not working.
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If I were you – I would send the titan back ad get a ledger.