CIC Swap von XRP zu ETH auf Ledger Live, sagt erfolgreich auf XRP aber nie erhalten ETH

[root_s2yse8vt]

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Meine Transaktion wird in meinem Swap-Verlauf als erfolgreich angezeigt, aber ich habe die 1200 $ in ETH, die ich getauscht habe, nie erhalten. Ich habe vor dem Tausch alles doppelt überprüft, alles war korrekt. Ich habe den Swap viele Male ohne Probleme genutzt und jetzt sieht es so aus, als ob sie einfach meine $1200 in XRP genommen haben. Ich habe den CIC-Support kontaktiert, aber noch keine Antwort erhalten, wtf. Ich bin gerade $1200 los?

[_og_kush]

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Yes you’re out $1200. Does anyone do a lick of research here? You don’t ever use those scammy built in swap systems in ledger live. Wtf is wrong with some people 🤣🤦‍♂️

[pringles_ledger]

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Hey – Sorry to hear about the issue you’re experiencing. If your transaction shows as successful in your swap history but you haven’t received the swapped assets, it could be due to a delay in the process. Swapping assets involves several steps and each can take some time to get processed. Factors such as network congestion and processing times of the swap provider can impact the delay.

Can you try clearing the cache in Ledger Live to see if that works? Settings > Help > Clear Cache

Reaching out to CIC support with your swap ID was the correct thing to do. They will get back to you as soon as possible. In case you don’t get any response from CIC team then reach out to our support team at https://support.ledger.com/hc/en-us via Contact Us button in the bottom right.

[MeetingBrilliant]

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Be patient..it takes up to 24 hours sometimes bro

[FewElephant9604]

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Good reminder to first swap a small amount and see if it works, and then the main amount. Btw how is this normal that a swap takes 1 day? Neither network is congested rn, XRP is dead on arrival, ETH never takes longer than 3 mins these days.
Which route do you use to swap btw?

[Autor]

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