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Hi! You should ***NEVER*** enter your Ledger-protected recovery phrase in a computer or a phone. Please consider this recovery phrase as compromised if you have done so, and carefully read the article below to learn how to secure your recovery phrase:
[https://support.ledger.com/hc/en-us/articles/360005514233-Secure-your-recovery-phrase-PIN-code?docs=true](https://support.ledger.com/hc/en-us/articles/360005514233-Secure-your-recovery-phrase-PIN-code?docs=true)
Could you make sure that your versions are up to date by following the instructions below, and try again sending your funds?:
– Update Ledger Live:
[https://support.ledger.com/hc/en-us/articles/4410960111889-Update-Ledger-Live-?docs=true](https://support.ledger.com/hc/en-us/articles/4410960111889-Update-Ledger-Live-?docs=true)
– Update the device’s firmware:
[https://support.ledger.com/hc/en-us/articles/360003117594-Ledger-device-firmware-update-FAQ?support=true](https://support.ledger.com/hc/en-us/articles/360003117594-Ledger-device-firmware-update-FAQ?support=true)
– Update apps:
[https://support.ledger.com/hc/en-us/articles/4404382258961-Install-uninstall-and-update-apps?docs=true](https://support.ledger.com/hc/en-us/articles/4404382258961-Install-uninstall-and-update-apps?docs=true)
If the issue persists, please contact us at the link below and share your ticket number here for our agents to quickly help you move these funds:
[https://support.ledger.com/hc/en-us/requests/new](https://support.ledger.com/hc/en-us/requests/new)