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Hey – sorry to hear you’re having trouble verifying your DOT address on your Ledger device. This could be due to a few reasons.
Firstly, ensure that your Ledger device is updated to the latest firmware and that the Ledger Live app is also updated. You can download the latest version of Ledger Live from https://www.ledger.com/ledger-live.
Secondly, make sure that the Polkadot app on your Ledger device is up to date. If it’s not, uninstall and reinstall the app.
If you’re still having issues, it might be a good idea to speak with a member of our support staff who can guide you through the process in real time. You can reach us at https://support.ledger.com/hc/en-us via Contact Us button in the bottom right.