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I have spent many years working with encryption based technologies, VPNs, RSA, Dual factor authentication, various forms of data encryption etc. The only experience I have with block chains and crypto wallets is as a consumer but I do see a couple fundamental problems with Ledger as a company:
1. They mislead their customer base with stupid marketing statements. I am not saying they did this intentionally.
2. They talk about a path to an open source product, which is pretty pointless if they’ve are still going to use a proprietary secure chip.
3. Their intention to ‚gently‘ push their customer base into a subscription model. Will they in the future require a subscription?
My concern is with all the bad press and push back they have had, can they still survive as a profitable company.
From personal experience their support has been terrible.
I don’t know which is more secure or a better product (not necessarily the same thing) Ledger or Trezor. But whichever hardware wallet you have, don’t loose it. Once it’s out of your hands anything can happen and to any device!!! Please remember NOTHING is hack proof given an unlimited budget. Have a contingency plan for in case you do loose your wallet.
The rule of thumb is keep the cost to hacking a secure system greater than the value of what your securing.
My gut feeling is both Ledger and Trezor will get the job done and the security benefits of one over the other are negligible.
Blockchain crypto currencies are unforgiving, one mistake and you could loose everything. We still can’t predict or fully understand all the potential risks.