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KeepKey is alive and well, though we are going through some restructuring, with all the communication and operational challenges that comes along with that. I can’t go into the all of the details now, but there will be some announcements soon (good announcements).
Funds stored by your KeepKey or Multibit are safe, there have been no compromises or anything similar.
We do have support responding to requests. If you have requested support for a KeepKey device, there is a good chance that you have already heard from us in the last few days. If you haven’t, you should hear from us soon.
I realize this response leaves a lot of questions unanswered. I hope to be able to provide more details soon.
tl;dr – Things are fine, please bear with us for a few weeks as we work through some restructuring.